return policy: 

All new pickups are guaranteed to be free from manufacturing defects. The warranty applies only to the original purchaser. All pickups are thoroughly tested at various stages along the manufacturing process. We back up any work we do, and want a chance to fix a problem if one occurs.

If you have purchased the pickup through a dealer, please contact them directly for handling warranty-related matters.

Pickups purchased pre-installed as "Original Equipment" on manufacturer's guitars must be handled directly with the original guitar manufacturer.

Disconnecting the leads at the pickup or removing the coil tape will void the warranty. Breaking the solder joint on pickups with metal covers will void the warranty. Obvious abuse, misuse, or other alteration of the pickup will also void the warranty.